Flagship showroom
Cranston, Rhode Island
The Rhode Island floor, and the Google listing every review on this site was left on.
Phone
Contact
One line, three floors.
The same number answers at every address, and the person who picks it up can see your file.
Phone
qualitydesigncabinet@gmail.com
Hours
Walk-ins welcome · design consultations by appointment.
For a price, the fastest route is not a phone call: the quote builder returns a range on screen before it asks for anything. For a visit, book an hour on the Cranston floor and bring the room as it is today.
Where we are
Every address.
Showroom
Fall River, Massachusetts
The South Coast address, and the line that answers when you call the main number.
Phone
Before you write
The time we did not get back to someone.
One of our reviews is a single star, and it is about exactly this: a showroom visit, a colour and a countertop chosen, then two months of calls that went to voicemail. It is on our reviews page unedited, and it is here beside the number to call.
Julia Bergh
a year ago · Local Guide
We have tried calling and texting numerous times in the last 2 months and have only been able to speak to someone once. Their direct phone line goes straight to voicemail. When we did get in touch with someone it took several reminders to get a first quote and layout and we have not been able to reach anyone to continue the process. We also came into the showroom on a Friday, picked out a cabinet color and countertop options for quotes and never received anything back from the associate who helped us.
Quality Design Cabinet replied
Good Morning Mr. Bergh, my apologies. We have looked through our records, and we cannot find any contact information for you however we would be more than happy to help you. What is the best phone number and email to reach you so we can assist you on your kitchen remodel. For future reference, this is our direct line…
Who you will be dealing with
4
Wilton
Runs the company, on site during builds
Read all 4
5
Marta
Runs the company, design and showroom
Read all 5
Counted from the reviews themselves, not from a staff page — these are the number of customers who wrote each name down without being asked to. Photographs of the team are being shot; until they exist there is a number here and nothing else.
Answered already
Questions people actually ask
Can I get a discount, or will you match another quote?
No. The price is published and it is the same number for everybody who opens the page, so there is no list price to discount back down from and nothing held in reserve. Changing the number means changing the scope: fewer boxes, a different door style, a different wall-cabinet height. The configurator shows what each of those does to the total, immediately. Nothing on this site negotiates, and that is the design rather than a limitation.
Am I talking to a real person or a bot?
Software. There is no person on the other end of this chat and nobody reads it afterwards. It answers from a written knowledge base with a source file behind every number, and when the knowledge base does not have the answer it says so instead of guessing. It cannot look up your order, settle a refund or put you through to anyone. For a price it does better than a person would: the configurator gives you the box list and the number in about a minute.
Do you work in Spanish or Portuguese?
English, Portuguese and Spanish, across the showroom floor, the phone and this site. All three languages carry the same answers — this knowledge base is written in all three rather than machine-translated from English, so nothing is lost in the version you read. Say which language you want when you first make contact and you are put with someone who works in it, not with an interpreter.
What area do you serve?
We measure, deliver and install across Rhode Island, southeastern Massachusetts and the Boston counties: Suffolk, Middlesex, Norfolk, Essex, Plymouth and Bristol. Worcester and Barnstable are delivery-only — on the Cape the install is done by a licensed partner and quoted separately, and in Worcester we will refer someone we trust. Rhode Island is served from the Cranston location, but the county list on file covers Massachusetts only, so confirm Rhode Island coverage with the team rather than assuming it. Outside those counties we will still sell you cabinets and ship them; we will not pretend we can install them.
I am outside Rhode Island and Massachusetts. Will you ship to me?
We offer delivery only on our own trucks across RI, MA, CT, NH, ME and VT. Orders require at least $200 in materials, before delivery and tax. Outside Massachusetts, cabinets are delivered to the customer’s residence only. The fixed delivery fee, access and unloading arrangements are confirmed in writing before payment. See /delivery.
Where do you deliver?
We offer delivery only on our own trucks across RI, MA, CT, NH, ME and VT. Orders require at least $200 in materials, before delivery and tax. Outside Massachusetts, cabinets are delivered to the customer’s residence only. The fixed delivery fee, access and unloading arrangements are confirmed in writing before payment. See /delivery.
Which of your locations will handle my project?
We offer delivery only on our own trucks across RI, MA, CT, NH, ME and VT. Orders require at least $200 in materials, before delivery and tax. Outside Massachusetts, cabinets are delivered to the customer’s residence only. The fixed delivery fee, access and unloading arrangements are confirmed in writing before payment. See /delivery.
Where are you located?
Cranston, Rhode Island is the flagship showroom, and there is one more location: Fall River, Massachusetts. Cranston is where the full door wall, the finish swatches, the hardware and the countertop slabs are, so it is the one to visit if you are choosing rather than collecting. Addresses, hours and parking for both are on the contact page, and a designer at either one can start the same order.